Wow! The response to last Friday’s update regarding the “Know the Codes” card has been overwhelming. I appreciate all of the comments and the feedback. I replied to many of your comments, so if you have not had a chance to read over all the comments, definitely take a look at them on last weeks post titled “More people = More free movies”.
This week is bringing more exciting things for InsideRedbox, as well as the Redbox in general…
CHAT WITH REDBOX VP OF MARKETING
This week I was able to get in touch with Greg Waring, Redbox VP of Marketing, and got him to agree to an interview where he will answer some questions concerning the future of Redbox. With recent partnerships they have made, things are looking great for them, and for us. I suggested that Redbox should do as much as possible to keep us in the loop and get our feedback, so he agreed to do this interview.
Another thing he told me is that all of the Redbox management loves this website – they think of us as their biggest fans. So, to all of you who may be worried about Redbox shutting this site down – you can stop worrying now. They love us!
He also told me something else that I found quite funny – make sure you read the “Did you call Redbox?” section below to find out what it is, and why it is important…
QUESTION OF THE WEEK
This week the question of the week is designed to see what you all want to know from Redbox. I will take a handful of your questions and have Greg answer them during our interview, and then I will post the interview here on InsideRedbox.com.
Question: What is your #1 question/suggestion for Redbox?
The more comments we get on this one the better, so I can grill Greg on all the topics that are of interest to you, the Redbox customers.
DID YOU CALL REDBOX?
When I talked with Greg to setup the interview, he told me something that surprised me – and I thought was a little funny. He said that they get a lot of calls to their customer service number from people who seem to think this site is an official Redbox site – it is not.
He said that people are calling them and reporting how some of the codes listed on “their” site were not working. Of course, they don’t have any codes on their site, and I think their customer service people are a little confused! :)
So, to clarify: InsideRedbox.com is not affiliated with Redbox, McDonald’s or CoinStar. This website is an independent site operated by me for the benefit of Redbox users. By me, for you – not Redbox. OK? :)
I am currently working on a redesign of the site, and I will make this point more clear in the future. So, please stop calling Redbox telling them their codes aren’t working – just report that here on the Redbox Codes page. Thanks!
I also asked Greg about the codes – and if they were planning on shutting them off anytime soon because it is costing them too much money. Want to know what he said? Well, you will have to wait for the interview, and everything will be made more clear. So, make sure you stay tuned for future updates…
If you are not registered to receive our weekly email update, make sure you register now using the “Insider Updates” box near the top right-hand side of this page. Trust me, you don’t want to miss out on this information.
If you haven’t read about the “Know the Codes” program, make sure you read more about it on our Know the Codes page. Lets keep those codes coming – more Redbox movies for all!
That’s it for this week. Make sure you answer this week’s “Question of the Week” so I can get all the info you want to know out of Greg during the interview. Stay tuned for a future update to let you know when the interview is available.
Have a great week!
PS: If you have friends that use the Redbox (or that would if you would stop keeping it a secret from them!), make sure you tell them about the upcoming interview, and about the “Know the Codes” program. Click here to tell a friend (or five!) about us today!