Redbox has sent out an email to many of its customers with a free promo code for today. This comes after a major mess-up on Monday with codes, as well as after many complained that their local Redbox was full and they could not return their movies.
Does this make up for the inconvenience of the past few days for you? What else could Redbox do to improve the situation?
Get the full text of the email (including the promo code) after the break.
We understand that some redbox locations in your area were full as the high number of DVDs redbox rented over the New Year’s holiday were returned. We apologize if you experienced a problem returning your movie. You may contact us via email at firstname.lastname@example.org if you have any questions or concerns.
As our thanks to you as a loyal customer, we’d like you to enjoy a movie on redbox. Please use this code RBX2NITE to receive a free one night rental*.
We appreciate your patronage and look forward to sharing great movies with you this year!