I noticed a very interesting comment on the site today and thought I would share it with you. This comes from Todd in Kansas… (formatting added)
Of all the arrogance…
I own and operate 5 DVD rental machines in Hays, Kansas. They were here months before Redbox came to McDonalds. Now, Redbox customers are returning DVDS to my machines and causing damage.
I suspect this is largely due to the ‘can return our movies to any redbox’ feature. I need Redbox to place signage on their machine, further educating their customers. Redbox assumes there are no other machines in their world, which is inaccurate.
We were told that it isn’t a problem nationwideâ€¦.well, it’s a problem in Hays, Kansas and as other makers, such as the ones I have, begin showing up across the country, it will be a growing problem.
Typical Corporate America arrogance!
This is a very interesting perspective that I had never considered…
I am pretty sure I would never try and return a Redbox DVD to a non-Redbox kiosk. Although, it would be similar to renting from Hollywood Video and then returning to Blockbuster (or vise versa), I suppose, which I am sure does happen from time to time…
What do you think, is this really a problem Redbox should try and do something about? Is it their responsibility?
Have you ever tried to return a movie you rented at Redbox to a non-Redbox kiosk?