Comments on: Redbox.com Gets Updated, Improved

By: Kelly

Kelly — Thu, 19 Nov 2009 04:32:00 +0000

I can’t stand waiting in line to return a movie….I wish there was at least an option when you return a movie to select the number of DVD’s being returned instead of having to go back to the main screen for EACH movie…. I hate being the one holding the line up, esspecially when it isn’t even my fault….

By: Curious George

Curious George — Mon, 02 Nov 2009 22:14:48 +0000

They change the numeric box color if the DVD vending machine is OFFLINE to gray. Why not change the color of the numeric box if the DVD is available at a particular machine. Maybe green meaning go there and spend money. Also, you can click on the number box on the map and it takes you down the list to that locations info. Yea for Redbox.com!

By: bob

bob — Mon, 02 Nov 2009 17:27:38 +0000

I like this idea too. Why do I care to see where I *can’t* pick up my movies.

By: bob

bob — Mon, 02 Nov 2009 17:22:09 +0000

Good idea only the rent side would run outta movies. Best way is to figure when the “guy” is going to be at your location. Just hand him/her your returns and walk away. Quickest way to return multiple movies. Maybe a webcam at each location. My luck would be to see no one in line only to get there and have 20 in line.
Another idea is to rework the kiosks to have a return only slot. People can stand there surfing the selections, you walk up and simply insert your movies for return ….. no screen selection should be required as the reader already knows who checked out that particular disk. Nothing jacks me up worse than to have someone standing there punching through selections not really knowing what they want, having to read about the movie etc etc etc. Tear my friggin hair out! IMHO, this should be an online thing only. Rent online, go pick up. Simple.

By: bob

bob — Mon, 02 Nov 2009 17:08:15 +0000

I preferred the old search view. It was simple and un-cluttered. I also go to select RB’s and only those so I too would like to see an association feature linking my account to select RB’s. Would like a check box feature to pick multiple movies for checkout. Checkout once and go pickup …. maybe a Q or shopping cart to place your selections in.

How bout this: a checkbox for each movie you want, make your selection(s) and hit continue. From there you’d select where you want to pick them up at based on availability. After that, you checkout ….. ONCE! Just sayin …. the whole RB experience is stupid easy but it could be even EASIER! Fact is, I want to pick my movies and have a red truck show up 5 minutes later with my selections. Would that be a NFlix killer or WHAT!

By: Debbie Avant

Debbie Avant — Mon, 02 Nov 2009 16:35:01 +0000

I already wrote this, I think there should be two boxes side by side one for rent only and the other one for return only (The lines are too long )

By: Redbox User

Redbox User — Mon, 02 Nov 2009 04:17:30 +0000

They’ve always had that… Why would they let you reserve online, but not have a button to press to retrieve it at the kiosk?

By: FalconFour

FalconFour — Thu, 29 Oct 2009 09:55:43 +0000

Totally agreed. If I check that box and fully expand the range, I usually get a nasty error message about no results in the area. I’ve never even seen a Redbox at a McDonald’s, so that checkbox kinda seems entirely confusing. Kinda like having a “Show Taco Bell Locations Only” checkbox on a USPS drop-box finder. Wat?

By: SapphireIsle

SapphireIsle — Thu, 29 Oct 2009 06:43:51 +0000

I’m so glad to hear that Redbox kiosks have this option now, it must have been added since my last trip to the Redbox. (Maybe a month or so back.)

By: Michael

Michael — Wed, 28 Oct 2009 22:07:57 +0000

You are the second person I have heard mention this…

Kiosks definitley have a “Online Rental Pickup” option. You simply hit that and slide your card and out comes your DVD.

Also, when you reserve a movie online, it reserves it in the kiosk. It cannot be rented once you reserve it – it will just be there waiting for you.

See it here: