Comments on: Redbox Billing… Simplified

By: Mr. Helpful

Mr. Helpful — Sat, 09 Aug 2008 08:24:00 +0000

This is not the official Redbox site, please visit: http://www.redbox.com

By: daniel644

daniel644 — Sat, 09 Aug 2008 07:21:02 +0000

Well I hope you get it worked out, But this is an example of why you should always have reciepts emailed to you, so you could catch things like this long before they get to this point.

email reciepts from redbox are as important as detailed billing is on cell phone plans because the companies are less likely to screw your stuff up if you have records of everything.

By: baku delaa

baku delaa — Sat, 09 Aug 2008 05:05:39 +0000

one time i rented a movie witha promo code and alot of movies then came out and it was cool and i watched all of them and returned them for free try it try the new prmo code evolteter4

By: Trish

Trish — Sat, 09 Aug 2008 04:24:28 +0000

After reading all these, I am getting worried, As a word of warning, even deleting your credit card will not solve future abuse problems.

When you transact a payment this way, example rent 5 days, instead of redbox deducting $1 everyday for your rental, it will deduct $5 when you return. So the software works by capturing your credit card and deducting when and where they wish.

By: lia bishop

lia bishop — Sat, 09 Aug 2008 01:21:00 +0000

I HAD A HORRIBLE EXERIENCE WITH REDBOX THAT EVERYONE CAN LEARN FROM< I RENTED 3 MOVIES, AND RETURNED THEM THE FOLLOWING DAY, ALMOST A MONTH LATER AND A WEEK BEFORE MY 3 KIDS WERE TO START SCHOOL, MY CARD WAS DECLINED, COME TO FIND OUT I WAS CHARGED NEARLY $80 FOR MOVIES THAT WERE RETURNED. THEY HAVE YET TO INVESTIGATE THE PROBLEM OR GIVE ME MONEY BACK, MY CHILDREN ARE GOING WITHOUT BECAUSE THIS WAS ALL I HAD LEFT BEFORE MY NEXT PAYDAY IN 2 WEEKS…..I HATE REDBOX

By: David J LaPlante

David J LaPlante — Tue, 13 May 2008 16:24:38 +0000

I rented a movie called Cloverfield from your redbox machine at hannafords in Topsham maine, it would not play on my dvd player, message said cannot read disc, I tried calling your 1.800 number but it kept sending me to an international information at a charge of 5 dollars

By: Kevin Hunt

Kevin Hunt — Wed, 23 Jan 2008 23:47:03 +0000

I was charged $25.00 for a movie I returned. Beauwolf is the name of the movie. I did return the movie, and it said I returned it succesfully! I returned it to the redbox either on nissan dr. in smyrna, tn., or the one on almaviile rd. in smyrna, tn. This movie is not one I wouldv’e kept!!! It wasn’t a very good movie. Thanks!!

By: Casey Hunt

Casey Hunt — Wed, 23 Jan 2008 23:42:37 +0000

I tried to return 2 movies the night after they were due, and it wouldn’t let me return them. It was Bean’s Holiday and rush hour 3. They were late because of this problem. I finally tried the next day and it let me return them. I was charged for a extra day for both movies. The email address that I gave in the required field is a old email but it is the one in my redbox account. I have a new email address. caseyhunt27@yahoo.com Thanks!!!

By: Luciano Sevilla

Luciano Sevilla — Sun, 09 Dec 2007 20:29:51 +0000

How many movies can I rent at one time?

By: dave johncock

dave johncock — Mon, 26 Nov 2007 00:46:31 +0000

problem with a dvd or movie,just wash it off gently.