http://www.insideredbox.com/community/tags/mistake Community to discuss Redbox Codes, news and more en-US Thu, 11 Mar 2010 05:54:41 +0000 http://bbpress.org/?v=1.0.2 q http://www.insideredbox.com/community/search.php http://www.insideredbox.com/community/topic/i-returned-dvds-and-redbox-said-i-did-not#post-745 Sun, 17 Jan 2010 11:26:01 +0000 gordja09 745@http://www.insideredbox.com/community/ <p>I recently got my credit card bill and saw a $24.00 charge for a redbox movie. So I called redbox and explained to them that I returned this movie and have a receipt for it and that I returned it. However I never received an e-mail telling me that I returned it. I tried explaining to them that I returned it, but they were having none of that. Tell me why in the world would I want to keep a movie called G-Force or Julie and Julia!?! I told them to look at my record and see that I return all of the movies I rent usually within a day. Once again they were still having none of that. They could not do anything but refund me for one of the movies and charge me half for the other movie. I am really fed up with redbox right now! Has anybody else have this same problem? Netflix here I come! </p> http://www.insideredbox.com/community/topic/did-redbox-make-a-major-blunder-when-they-dropped-the-weekly-promo-code#post-92 Thu, 02 Jul 2009 07:15:24 +0000 rbrannan 92@http://www.insideredbox.com/community/ <p>My thought is YES! At the end of the summer, I'd like to see Redbox come out with a quarterly statement showwing if their sales increased OR DECREASED! I think they made a major blunder when they dropped the weekly code. Not only was it a public relations slap-in-the face to their loyal patrons, BUT my bet is that the use of those weekly promo codes generated big bucks for Redbox. Probably at least 30% of those using the code didn't return the dvd(s) within a day,therefore being charged the $1 for each additional day. This is revenue "earned" that they likely would not have earned at all by the users of the weekly promo code. </p>