http://www.insideredbox.com/community/forum/inside-redbox-support Community to discuss Redbox Codes, news and more en-US Thu, 18 Mar 2010 17:15:26 +0000 http://bbpress.org/?v=1.0.2 q http://www.insideredbox.com/community/search.php http://www.insideredbox.com/community/topic/membership-2#post-895 Tue, 16 Mar 2010 19:06:24 +0000 catvonb 895@http://www.insideredbox.com/community/ <p>I would like my membership canceled. Thank you! </p> http://www.insideredbox.com/community/topic/reserve-movies#post-890 Mon, 15 Mar 2010 15:25:22 +0000 Poolman 890@http://www.insideredbox.com/community/ <p>I can not reserve a movie from inside redbox app. I have the latest updated version from the app store and have tried uninstalling and restarting my iPod touch but nothing works. Any help would be appreciated since I really like everything about the app except for this problem. </p> http://www.insideredbox.com/community/topic/membership#post-867 Thu, 11 Mar 2010 10:06:43 +0000 Michael 867@http://www.insideredbox.com/community/ <p>Some things with the membership has changed recently, so I just need to clarify the wording. Thanks for pointing this out. </p> http://www.insideredbox.com/community/topic/membership-1#post-865 Tue, 09 Mar 2010 18:35:38 +0000 alvinapoehlein 865@http://www.insideredbox.com/community/ <p>You keep saying that I'm not a member!!!!! I already registered but ca't get nowhere!! HELP!!! </p> http://www.insideredbox.com/community/topic/membership#post-864 Mon, 08 Mar 2010 19:50:49 +0000 JTerry 864@http://www.insideredbox.com/community/ <p>+1, same issue here. Joined, verified via email, but membership is still: NONE. </p> http://www.insideredbox.com/community/topic/membership#post-856 Thu, 04 Mar 2010 08:47:21 +0000 simchadude 856@http://www.insideredbox.com/community/ <p>How does one get membership? When I click on the membership button, it says membership none. why? </p> http://www.insideredbox.com/community/topic/inside-redbox-dead-new-release-coming-21020#post-826 Wed, 10 Feb 2010 08:42:20 +0000 Michael 826@http://www.insideredbox.com/community/ <p>Mike,</p> <p>Yes, and the fix has been submitted to Apple and awaiting approval. Also, the current version contained a message the first time it was opened after we found the error.</p> <p>You make a good point of having a page here that gives you info on the status and latest version. Thanks for the suggestion.</p> <p>Mike </p> http://www.insideredbox.com/community/topic/inside-redbox-dead-new-release-coming-21020#post-825 Wed, 10 Feb 2010 07:47:26 +0000 vesposit 825@http://www.insideredbox.com/community/ <p>Hello Michael,</p> <p>My login is vesposit, I am a 10yr. gold member cause I love your app.<br /> For a week or so the locations and queue are dead... can't find locations...<br /> otherwise app is running fine...<br /> Is this because of change by Rbox like last time ?<br /> Is there a new Inside Rbox coming ? I don't see one on apple ?</p> <p>Suggestion I have is that you should have info like this clearly posted on<br /> web site... like what version is latest, and that there is a problem with current<br /> version... would save us and you a lot of time.</p> <p>Best Regards,<br /> mike </p> http://www.insideredbox.com/community/topic/inside-red-box-pro-app-blocked#post-813 Fri, 05 Feb 2010 20:47:53 +0000 Michael 813@http://www.insideredbox.com/community/ <p>Yes, that is why. We didn't want to sell a broken app. It will return as soon as Apple approves our fix. </p> http://www.insideredbox.com/community/topic/inside-red-box-pro-app-blocked#post-812 Fri, 05 Feb 2010 19:20:23 +0000 kblaquiere 812@http://www.insideredbox.com/community/ <p>Is this why Inside Redbox Disappeared from the itunes appstore? </p> http://www.insideredbox.com/community/topic/inside-red-box-pro-app-blocked#post-810 Fri, 05 Feb 2010 09:45:07 +0000 Michael 810@http://www.insideredbox.com/community/ <p>Yes, greg is correct. We have a fix now and should have an update soon. </p> http://www.insideredbox.com/community/topic/inside-red-box-pro-app-blocked#post-809 Fri, 05 Feb 2010 09:37:15 +0000 specialgreg4 809@http://www.insideredbox.com/community/ <p>RedBoxer on Android stopped working yesterday too. The developer said redbox made a change to their APIs. There is an update this morning that fixes RedBoxer - I think you will have to wait for an update to Inside Redbox Mobile for these changes. </p> http://www.insideredbox.com/community/topic/inside-red-box-pro-app-blocked#post-808 Thu, 04 Feb 2010 21:48:16 +0000 egwest 808@http://www.insideredbox.com/community/ <p>I purchased the app from the iTunes store used it once to check out what was available at the nearby Redbox's, and the next day I tried to see what was available, the app started to tell me that there were no Redbox's in my area. In fact it will not display any Redbox's anywhere I try to look.It keeps telling me "There are no Redbox locations found in this area, enter a different address, make sure that you provide a city or a zip code." I tried every zip code in the area where I live and no luck, and I know that their are at least a dozen of them in my city alone. </p> http://www.insideredbox.com/community/topic/re-registering-does-not-make-sensewhats-up-with-that#post-765 Wed, 20 Jan 2010 08:39:56 +0000 Michael 765@http://www.insideredbox.com/community/ <p>Receiving the Insider Updates newsletter does not mean you are registered on the site. The newsletter is completely separate from the login here, and no login/password is required to receive it.</p> <p>If you were previously registered, it was with a different email address, or perhaps your account was never verified.</p> <p>In any case, you should be good to go now. </p> http://www.insideredbox.com/community/topic/re-registering-does-not-make-sensewhats-up-with-that#post-760 Tue, 19 Jan 2010 20:56:11 +0000 mackjazz 760@http://www.insideredbox.com/community/ <p>I just got another weekly Insider Redbox email......great I think...... which I have been getting all along. I come to this website, attempt to login and it says my userid is wrong. I then attempt to get a new password by typing in my email address (the very same one that Inside Redbox used to send me my emails-last one just an hour ago). IR tells me my email address is not valid or exists in the system. In frustration.... I finally REregister......WITH all the same exact info.........low and behold I am now back in as a user again.......and of course one CAN'T post or contact IR about problems such as this without being a member (catch 22). Michael, am I going to have to go through this process every month....and reregister with all the same info each time????? </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-646 Tue, 29 Dec 2009 12:13:36 +0000 joshwoods 646@http://www.insideredbox.com/community/ <p>I just installed the update this morning and it seems to have fixed the issue with the movie listings, thanks. </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-644 Tue, 29 Dec 2009 02:59:46 +0000 Michael 644@http://www.insideredbox.com/community/ <p>josh, not sure what the issue with the movie releases is, but can likely be fixed with a quick reinstall of the app.</p> <p>Also, version 2.0.1 of the app was just released with a few bug fixes, so an upgrade is a good idea. </p> http://www.insideredbox.com/community/topic/inside-redbox-pro-on-iphone-3g-crashes#post-642 Tue, 29 Dec 2009 02:54:35 +0000 Michael 642@http://www.insideredbox.com/community/ <p>This issue should be resolved for you in version 2.0.1 of the app the was released a few hours ago. Please upgrade and let us know if you run into any more issues. </p> http://www.insideredbox.com/community/topic/new-movies-for-dec-29#post-637 Mon, 28 Dec 2009 18:56:13 +0000 SOFU 637@http://www.insideredbox.com/community/ <p>what movies will be avalable on dec 29th thank you </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-636 Mon, 28 Dec 2009 13:13:29 +0000 joshwoods 636@http://www.insideredbox.com/community/ <p>The login is fixed. But now I notice that the movie listings are screwed up a bit, particularly from December 8 to present. </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-635 Mon, 28 Dec 2009 11:29:36 +0000 vesposit 635@http://www.insideredbox.com/community/ <p>Talked with Michael thru email... he found a issue and corrected it.<br /> All is now working fine for me, I suspect for others as well... if not<br /> contact him thru email. But he found the issue quickly and resolved it.<br /> Thanks to Michael for great and quick service. </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-634 Mon, 28 Dec 2009 10:27:19 +0000 vesposit 634@http://www.insideredbox.com/community/ <p>I have same issue. I can logon to web site no problem even from iphone safari. But<br /> I don't get Promo Codes and It says I have "Invalid Login Credentials" ??<br /> I guess it is not just me ?<br /> Thanks,<br /> mike </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-633 Mon, 28 Dec 2009 07:19:21 +0000 chuckimus 633@http://www.insideredbox.com/community/ <p>Oh now I see what you guys are talking about. Something is definitely up. Michael? </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-632 Sun, 27 Dec 2009 23:40:06 +0000 bdelaney 632@http://www.insideredbox.com/community/ <p>I am having the same problem. When I try to save my login settings it says "Invalid Login Credentials" " Your Inside Redbox username and password could not be authenticated." Not sure what is going on as I am able to log in online fine, and have checked the username and password over and over again. </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-630 Sun, 27 Dec 2009 20:35:46 +0000 chuckimus 630@http://www.insideredbox.com/community/ <p>Check iTunes for an update. A new version came out about a week ago. It works perfectly for me and is a GREAT improvement over the last version. </p> <p>My only question now is, when will the movies update? December 29th has shown Paranormal Activity since it was released and there are others (Jennifer's Body, 9, etc) that are due out on that day. </p> <p>Michael are you manually adding these or what? </p> http://www.insideredbox.com/community/topic/cant-login-to-iphone-app#post-629 Sun, 27 Dec 2009 09:37:58 +0000 joshwoods 629@http://www.insideredbox.com/community/ <p>I can't login to the iphone inside redbox app, but my login credentials work on the website. Has anything changed recently? It's been this way for the past few days or so. I also can't see any promo codes. </p> http://www.insideredbox.com/community/topic/inside-redbox-pro-on-iphone-3g-crashes#post-625 Wed, 23 Dec 2009 14:16:42 +0000 eza 625@http://www.insideredbox.com/community/ <p>I just tried Inside Redbox Pro 2.0, and it crashes shortly after loading.</p> <p>New loading animation, then the screen dims a little (I think I've seen this effect before in other applications that crash), then the app exits. I have gotten some pop ups during load; 1) a long one which I haven't read because the app exits before I get a change to finish reading it, 2) Asking permission to use location services, 3) when I disabled location services told me that location services was disabled.</p> <p>I have tried restarting, installing on the iPhone, deleting, restarting, reinstalling, restarting, redownloading on the iPhone, disabling location services. Every time the app exits shortly after the movie list appears.</p> <p>This is on an iPhone 3GS running 3.1.2. </p> http://www.insideredbox.com/community/topic/no-locations-found#post-593 Fri, 11 Dec 2009 08:52:40 +0000 Michael 593@http://www.insideredbox.com/community/ <p>Hey Mike,</p> <p>I think I responded to an email from you, but this is also a good place to post this.</p> <p>Currently (as of 12/9/09) the "Locations" system is not working in ver 1.2.2 or less of the app due to a change at Redbox. We have already submitted a fix for this to Apple, and hope to have it approved shortly.</p> <p>Sorry for the inconvenience, and thanks for your patience as we get this fixed. </p> http://www.insideredbox.com/community/topic/no-locations-found#post-592 Fri, 11 Dec 2009 01:59:29 +0000 vesposit 592@http://www.insideredbox.com/community/ <p>Just installed v1.2.2 Pro on Iphone 3Gs. Running fine BUT it says NO Redbox locations found ?<br /> I have address setup, zip code... la la la... map sees my location fine, go to<br /> RedBox and it sees plenty of redbox locations within few miles of my house.<br /> So why does the app not see the locations ?<br /> I would consider the Gold if what I already paid for works ?<br /> Thanks,<br /> mike </p> http://www.insideredbox.com/community/topic/iphone-app-free-upgrade#post-451 Sun, 01 Nov 2009 12:47:50 +0000 Michael 451@http://www.insideredbox.com/community/ <p>Sorry, the free app is no longer available. You should be able to reinstall the free app by syncing with iTunes, though, as long as you generally sync with iTunes so that you have backups there. </p>