The line was huge! I ended up waiting about 15 or 20 minutes to return mine before the 9pm deadline. Fortunately I had the sense to get there early enough.

I didn’t ask for it, but Redbox gave me a promo code or something because they made an error due to holiday hours (or something like that). Sounds reasonable to me, especially considering I returned them all early anyway so I didn’t even get charged an extra day.

Redbox isn’t any different than anything else you must do before a deadline (pay a bill, file your taxes, etc.)

And, come on, it’s friggin’ ONE DOLLAR for f’s sake. It shouldn’t take a consumer more than one time to figure out how it works. A bazillion dollar lawsuit over this is ridiculous and should be thrown out.

What’s next? Sue the library for “draconian” late fees on late books?

Sounds to me like redbox competitors are just trying to find a sleazy way to take them out.

“Media Rentals.
When you rent media from our Kiosks (an “Item”), you will be charged the applicable rate per Item (the “Rental Charge”) plus tax, if applicable, for the initial Rental Period (as defined below). Subject to the terms below, you can keep the Item as long as you like and return it to any of our Kiosks. You will not be charged any additional Rental Charge if you return the Item to any of our Kiosks prior to 9:00 p.m. (local time), except as otherwise provided at certain Kiosk locations, on the day following your date of rental (each such period is referred to as a “Rental Period”). If you return the Item at any time after the 1st Rental Period, you will be charged the Rental Charge plus tax, if applicable, for each additional Rental Period that you keep the Item. If however, you do not return an Item within the maximum rental period (which varies from item to Item) you will be charged the “Maximum Charge” (which varies from item to item), from which we will deduct your first night’s rental but will charge you any applicable taxes. In such an event the Item is yours to keep. In the event you use a valid and unexpired promotional code provided by us when renting an Item from our Kiosks, the specific terms of the promotion associated with such promotional code will govern your rental.”

“For example, if you rent an Item prior to 9:00 p.m. on Monday, you will be charged the Rental Charge plus tax, if applicable, at the time of the rental. If you return the Item prior to 9:00 p.m. on Tuesday, you will not be charged any additional Rental Charges. If you return the Item after 9:00 p.m. on Tuesday, but before 9:00 p.m. on Wednesday, you will be charged an additional Rental Charge plus tax, if applicable, for the one additional Rental Period that you kept the Item. If instead you return the Item after 9:00 p.m. on Wednesday, but before 9:00 p.m. on Thursday, you will be charged an additional 2 Rental Charges plus tax, if applicable, for the two additional Rental Periods that you kept the Item.”

The above terms if I’m not mistaken were presented when you rent and can be brought up at each machine. I believe my box stated that if you keep the movie longer than 25 days just keep it you’ll never be charged more than $25.

How can you agree to these then sue. Besides $25 for the movies she lost isn’t 3 times the purchase price haven’t you check walmart lately? Shoot if I could go and rent a movie that comes out today and just keep it for $7 I would, but I can’t I have to wait for the movie to get the desired income. It’s nothing different then my local rental store does. After about 3 weeks of being a rental they sell used copies for $10 they aren’t going to let me take a new movie off their rental shelf and pay $10 and walk out the door to never return the movie, they have to get their desired use out of the movie or I’ll have to pay full retail for it and it’s usually $20-30.

I hope Redbox wins on the a “common sense” platform.